Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last updated: July 2025

Our Commitment to Privacy

At Waytu, we believe that privacy is a fundamental right. We're committed to being transparent about how we collect and use your data, giving you control over your information, and protecting your privacy with industry-leading security measures.

Information We Collect

  • Personal information (name, email, phone number)
  • Profile information and preferences
  • Location data for ride matching and safety
  • Payment and transaction information
  • Device information and app usage data
  • Communications and feedback

How We Use Your Information

  • Facilitate ride matching and coordination
  • Process payments and maintain transaction records
  • Ensure safety through verification and tracking
  • Improve our services and user experience
  • Communicate important updates and notifications
  • Comply with legal requirements

Information Sharing

  • With other users for ride coordination (limited profile info)
  • With payment processors for transaction handling
  • With emergency contacts when you use safety features
  • With law enforcement when legally required
  • With service providers who help operate our platform
  • Never sold to third parties for marketing

Data Security

  • End-to-end encryption for sensitive communications
  • Secure payment processing with industry standards
  • Regular security audits and updates
  • Limited access to personal data by employees
  • Secure data storage with backup systems
  • Incident response procedures for data breaches

Your Rights

You have the right to:

  • • Access and review your personal information
  • • Correct or update your data
  • • Delete your account and associated data
  • • Export your data in a portable format
  • • Opt out of non-essential communications
  • • File a complaint with data protection authorities

Questions About Privacy?

If you have any questions about this privacy policy or how we handle your data, please don't hesitate to contact us.

Email: privacy@waytu.io

Phone: +233 (0) 237-280-716

Address: Dome Pillar 2, GA, Accra, Ghana

We may update this privacy policy from time to time. We'll notify you of any significant changes through the app or by email.