Terms of Service

These terms govern your use of Waytu's ride-sharing platform and services.

Last updated: July 2025

Welcome to Waytu

Waytu is a community-driven ride-sharing platform that connects people traveling in similar directions. By using our service, you agree to these terms and become part of a community committed to safe, sustainable, and respectful transportation sharing.

Acceptance of Terms

  • By using Waytu, you agree to these terms and conditions
  • You must be at least 18 years old to use our service
  • You are responsible for maintaining account security
  • These terms may be updated with notice to users

User Responsibilities

  • Provide accurate and truthful information
  • Maintain respectful behavior with other users
  • Follow all local traffic laws and regulations
  • Report safety concerns or inappropriate behavior
  • Keep your profile and preferences up to date

Safety and Conduct

  • Complete identity verification as required
  • No harassment, discrimination, or inappropriate behavior
  • No use of illegal substances during rides
  • Respect other users' property and personal space
  • Follow emergency procedures when necessary

Payment Terms

  • Costs are calculated based on distance and fuel expenses
  • Payments are processed securely through our platform
  • Refunds may be issued for cancelled rides
  • Users are responsible for any applicable taxes
  • Payment disputes should be reported within 48 hours

Liability and Insurance

  • Waytu facilitates connections but is not a transportation provider
  • Users participate in ride-sharing at their own risk
  • Vehicle owners must maintain valid insurance coverage
  • Waytu provides limited liability coverage during active rides
  • Users should report accidents immediately

Prohibited Activities

The following activities are strictly prohibited on our platform:

  • Using the service for illegal activities
  • Sharing false or misleading information
  • Harassing or threatening other users
  • Attempting to circumvent safety features
  • Using the platform for commercial transportation without authorization
  • Violating intellectual property rights
  • Interfering with the operation of the service

Account Termination

We reserve the right to suspend or terminate accounts that violate these terms. Reasons for termination may include:

  • • Violation of safety guidelines
  • • Fraudulent or deceptive behavior
  • • Repeated complaints from other users
  • • Failure to complete identity verification
  • • Misuse of the platform

Users may appeal termination decisions by contacting our support team.

Dispute Resolution

If you have a dispute with another user or with Waytu:

  1. 1. Contact our support team for mediation
  2. 2. Participate in good faith resolution efforts
  3. 3. Follow local legal procedures if necessary
  4. 4. Disputes are governed by Ghanaian law

Questions About These Terms?

If you have any questions about these terms of service, please contact us:

Email: legal@waytu.io

Phone: +233 (0) 237-280-716

Address: Dome Pillar 2, GA, Accra, Ghana

We may update these terms from time to time. Significant changes will be communicated to users with at least 30 days notice.